We believe good communication is the key to a successful business. FleXtel is a telecoms specialist run by people with a passion to make life better for you. Telecoms doesn't have to be complicated, difficult or cost the earth to run!

Here at FleXtel we see ourselves like a virtual number supermarket! We have millions of phone numbers to choose from. We provide 070 personal numbers and 0844 numbers, 0870 numbers, 0871 numbers, for business use that are not attached to any landline, mobile or physical location. This means when you choose a FleXtel number you like, you can connect it to the number that you want to receive calls on or you can route to our voicemail, faxmail and conference services for free! - It's that easy! A FleXtel number sits in front of your existing number, protecting your landline or mobile number.

Wouldn’t you like to make things easier for your callers? Fact: The easier your phone number is to remember, the more likely customers are to call you. Why not ask them to remember one memorable FleXtel number, rather than a list of alternative contacts? This unique number ensures that you never miss a call, whether you are at home, in the office or travelling.

You need to move quickly, to win and retain customers, but keep costs under control. Life couldn't be more stressful, the last thing you want to be coping with is over complex telecom systems. At FleXtel we keep things simple.

Whichever solution you invest in, you need to ensure that it grows alongside your business.
FleXtel was formed in 1992 by a team of management professionals, some of whom helped found and launch Vodafone. FleXtel is UK owned and operated. FleXtel maintains an ethically led business policy, providing maximum benefit and quality to its Customers. FleXtel is a National Telecoms Carrier with full BT Interconnect.

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Boost your business with exciting additional features, free of charge. These can be activated from your Account, giving you even greater flexibility.

Instant Routing: Reroute your FleXtel number either online, or by SMS/text, or the telephone. Rerouting takes, on average, no more than thirty seconds to complete.

Voicemail: Any FleXtel number can be set to route incoming calls to its voicemail service, with a standard greeting. When set, voicemail will be recorded and forwarded to your email address. It is possible to record a personalised greeting, using our simple telephone interface. Full information can be found in the User Guide.

Faxmail: Any FleXtel number can be set to route incoming calls to its faxmail service. When set, faxes will be received and forwarded to your email address. Full information can be found in the User Guide.

Conference: Any FleXtel number can be set-up as a conference number, saving you time travelling, petrol and other costs. FleXtel Conference is professional in presentation and a proven winner, especially with business users or family gatherings. Full information can be found in the User Guide.

Intelligent Call Diversion™ (ICD) - Is an exclusive service available with all FleXtel numbers. ICD allows you to specify a secondary destination number to take your calls if you are busy, can't answer the call, or if the callers telephone number is withheld. ICD can be turned on or off, instantly, through the Account control panel. Full information can be found in the User Guide.

Dialled Number Display™ (DND) - When DND is set, the Calling Line Identity for incoming calls will be your FleXtel number. This is an ideal solution for small or start-up businesses wishing to publish different FleXtel numbers for different departments, but having only one person to answer the call. DND can be turned on or off, through the Account control panel. Full details are given in the DND User Guide.

Anonymous Call Filter™(ACF): FleXtel ACF is part of the ICD service. When ACF is set, incoming calls to your number will be routed to the second destination (e.g. voicemail), when no CLI is sent.

FleXtel Number Presentation™(FNP): FNP allows you to present your FleXtel number as the outgoing Calling Line Identity (CLI). Full details are given in the User Guide.

Call Logging: Receive email alerts when your FleXtel number is called. Emails will show the number of the person who called and when the call was made. Full details are given in the User Guide.

Call Statistics: Analyse calls made to your FleXtel numbers. Information includes: Total calls received, how many were busy, how many went unanswered, how many were answered, average ring time and average talk time.

Privacy: Using FleXtel numbers means you don't have to release your private, ex-directory phone number and reveal your location.

Directory Listings: Your FleXtel number can have a free entry in the Phonebook.

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Personal 070: Used by personal and business customers, route worldwide.

Business 0870: The traditional business number with revenue share and free diversion to UK, USA and Eire landlines. It is also widely available from overseas.

Business 0871: The most flexible business number, this can be routed to the major UK mobile networks (Orange, O2, Vodafone and T-mobile) and is available to many international destinations.

Business 0844: The low cost marketing number with free EU and USA call diversion.

Cherished Numbers: We have many different types of memorable phone number available for both business and residential users. These range from sequence-memorable (a repeating number) to alpha-memorable (a number that spells a word). The pricing for such numbers is a minimum of £10 and can go over £10,000, reflecting the type and exclusivity of the number you are interested in buying.

International Routing: Please see our international routing summary for more details.

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